Privacy Policy & Terms of Service

ZeroMiss AI Solutions
Effective Date: March 14, 2026

PART A: PRIVACY POLICY

1. Overview

ZeroMiss AI Solutions (“ZeroMiss AI,” “Company,” “we,” “us,” or “our”) respects the privacy of our clients, website visitors, and end users. This Privacy Policy explains how we collect, use, protect, and disclose information when you use our website, AI automation services, and messaging programs.

Our goal is to ensure transparency in how information is handled while maintaining the integrity and confidentiality of business and customer data.

2. Information We Collect

We collect only the information necessary to operate our services effectively.

This may include:

Personal Information

Name

Email address

Phone number

Business name

Appointment or service request details

Technical Information

Website usage information

Device and browser information

Cookies or analytics data used to improve service performance

3. How We Use Information

Information collected may be used for the following purposes:

Responding to inquiries

Scheduling appointments

Providing AI voice or chat automation services

Sending confirmations or reminders

Improving system performance and customer experience

Providing customer support

We do not sell, rent, or trade personal information.

4. Third-Party Service Providers

To deliver our automation services, certain information may be processed by trusted infrastructure providers such as AI processing services, messaging platforms, and workflow automation platforms.

These providers may include services used for:

AI processing

voice or chat automation

messaging delivery

data workflow automation

These providers process data only for the purpose of delivering the requested service and are not permitted to use the data for independent marketing purposes.

5. Cookies and Website Tracking

Our website may use cookies or analytics tools to:

understand website traffic

improve website functionality

optimize automation performance

You may disable cookies through your browser settings, though some website features may not function properly.

6. SMS Messaging and A2P 10DLC Compliance

ZeroMiss AI Solutions may operate SMS messaging programs used for:

appointment confirmations

appointment reminders

lead qualification

follow-up communication

service notifications

SMS Consent and Opt-In

Users may opt in to receive SMS messages by:

submitting a website form that includes SMS consent

requesting services that involve text communication

initiating a text conversation with our messaging system

Opt-in checkboxes on forms are not pre-checked and require user consent.

By opting into SMS messaging, you consent to receive text messages from ZeroMiss AI Solutions.

Message Frequency

Message frequency may vary depending on interaction but typically includes responses to inquiries, confirmations, reminders, and follow-up messages.

Message and Data Rates

Message and data rates may apply depending on your wireless carrier and service plan.

SMS Opt-Out

You may opt out of SMS communications at any time by replying:

STOP

After sending STOP, you will receive a confirmation message and will no longer receive SMS communications from us.

SMS Help

If you need assistance, reply:

HELP

or contact support directly at:

[email protected]

No Sharing of SMS Data

SMS opt-in data and phone numbers collected for SMS communication are not shared with any third parties or affiliate companies for marketing purposes.

Carrier Liability Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

7. Data Protection

We implement reasonable administrative, technical, and organizational safeguards to protect data from unauthorized access, disclosure, or misuse.

While we take appropriate security measures, no method of data transmission over the internet is completely secure.

8. Children's Privacy

Our services are intended for individuals 18 years of age or older.

We do not knowingly collect personal information from individuals under the age of 18.

9. Updates to this Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updated versions will be posted on our website with a revised effective date.

PART B: TERMS OF SERVICE

1. Acceptance of Terms

By accessing or using the services provided by ZeroMiss AI Solutions, you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree with these terms, you should not use our services.

Users must be 18 years of age or older to use our services.

2. Description of Services

ZeroMiss AI Solutions provides automation and AI-powered services designed to support business operations. These services may include:

AI voice receptionist systems

AI chat automation

appointment booking automation

lead qualification systems

workflow and CRM integrations

messaging and communication automation

Services may integrate with third-party platforms or APIs depending on the client’s configuration.

3. SMS Messaging Program

Our messaging program may include communications such as:

appointment confirmations

appointment reminders

follow-up messages

service notifications

lead qualification responses

By opting in to SMS messaging, you agree to receive text messages from ZeroMiss AI Solutions.

Message frequency may vary.

Message and data rates may apply.

To opt out, reply STOP.

For help, reply HELP or contact [email protected].

Mobile carriers are not liable for delayed or undelivered messages.

4. Client Account Responsibility

Clients are responsible for:

maintaining the confidentiality of their login credentials

managing access to their integrated systems

ensuring proper use of their connected platforms

ZeroMiss AI Solutions is not responsible for unauthorized access caused by compromised client credentials or client-side security failures.

5. Intellectual Property

All software, automation workflows, scripts, prompts, designs, and proprietary systems created by ZeroMiss AI Solutions remain the intellectual property of the Company.

Clients are granted a limited, non-transferable license to use these systems for their business operations during the term of service.

6. Limitation of Liability

To the maximum extent permitted by law, ZeroMiss AI Solutions shall not be liable for:

lost revenue

missed appointments

service interruptions

third-party API failures

telecommunications outages

Total liability for any claim shall not exceed the amount paid for services during the 30 days preceding the claim.

7. Third-Party Services

Our services may rely on third-party providers including automation platforms, AI infrastructure providers, and messaging systems.

ZeroMiss AI Solutions is not responsible for outages, service interruptions, or failures caused by these external providers.

8. Governing Law

These Terms of Service shall be governed by the laws of the State of Texas, United States, without regard to conflict of law principles.

9. Contact Information

For support, legal inquiries, or messaging program assistance:

ZeroMiss AI Solutions

Email: [email protected]
Website: https://zeromissai.com

Privacy Policy: https://zeromissai.com/privacy-page

Terms of Service: https://zeromissai.com/privacy-page
Location: Houston, Texas, United States

10. Relationship Between Policies

This Terms of Service document should be read in conjunction with the ZeroMiss AI Solutions Privacy Policy.

Together, these documents govern your use of our website, services, and messaging programs.