ZeroMiss AI Solutions

Privacy Policy

Effective Date: August 31, 2026

Last Updated: August 31, 2026

Governing Law: United States | Jurisdiction: State of Texas

1. Introduction

ZeroMiss AI Solutions ("Company," "we," "us," or "our") is an AI-powered solutions provider headquartered in the United States, dedicated to delivering intelligent automation, marketing, and communications tools to businesses and consumers. We are committed to protecting your personal information and your right to privacy.

This Privacy Policy ("Policy") explains how ZeroMiss AI Solutions collects, uses, discloses, retains, and protects information about you when you: (a) visit our website and any affiliated web properties; (b) use our products, services, or applications; (c) communicate with us via phone, email, or SMS text message; or (d) participate in any of our SMS marketing programs.

Please read this Policy carefully. By accessing or using our website or services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with the terms described herein, please discontinue use of our services and website immediately.

This Policy is designed to comply with applicable U.S. federal and state privacy laws, including but not limited to the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, the California Consumer Privacy Act (CCPA), the Children's Online Privacy Protection Act (COPPA), and the Cellular Telecommunications and Internet Association (CTIA) guidelines for A2P 10DLC SMS messaging programs.

2. Information We Collect

We collect information about you in various ways depending on how you interact with our website, services, and communications. The categories of personal information we may collect include the following:

2.A   Personal Identifiers

●      Full name and preferred name

●      Email address

●      Mobile and landline phone number(s)

●      Business name and job title

●      Mailing address or billing address

●      Account credentials (username, password)

2.B   Usage and Technical Data

●      Internet Protocol (IP) address

●      Browser type and version

●      Operating system and device type

●      Pages visited, links clicked, and time spent on pages

●      Referring URL and exit pages

●      Date and time of website access

●      Geographic location data derived from IP address

2.C   Communication Data

●      Messages submitted through website contact forms or chat tools

●      Email correspondence and support tickets

●      Phone call records and voicemail transcripts (where applicable)

●      SMS and text message communication history

●      Survey responses and feedback submissions

2.D   SMS Opt-In and Consent Data

When you opt in to receive SMS communications from ZeroMiss AI Solutions, we collect and retain a record of:

●      Your mobile phone number as provided at the time of opt-in

●      The date, time, and method by which opt-in consent was provided

●      The specific program or campaign to which you consented

●      Opt-out requests and the date and time they were received

●      Any HELP responses or support interactions related to SMS messaging

2.E   Payment and Transaction Data

If you purchase services or products from us, we may collect billing details. Payment card information is processed by PCI-DSS compliant third-party payment processors and is not stored directly on our systems.

3. How We Use Your Information

ZeroMiss AI Solutions uses the personal information we collect for the following legitimate business purposes:

●      Service Delivery: To provide, operate, maintain, and improve our AI-powered products and services.

●      Communications: To send you transactional messages, service updates, appointment reminders, and promotional communications via email, phone, and SMS, subject to your consent preferences.

●      Customer Support: To respond to your inquiries, troubleshoot issues, and manage your account.

●      Platform Improvement: To analyze usage trends, conduct research, and improve the functionality, performance, and user experience of our platform.

●      Marketing and Promotions: To send you marketing communications about our services, special offers, and company news, where permitted by law and subject to your consent.

●      Legal Compliance: To fulfill obligations under applicable law, respond to lawful requests from government authorities, enforce our terms of service, and protect the rights and safety of our users and the public.

●      Fraud Prevention: To detect, investigate, and prevent fraudulent transactions, abuse, and other illegal activities.

●      Business Operations: For internal administrative purposes, including billing, auditing, and recordkeeping.

4. SMS Marketing Program Disclosure (A2P 10DLC)

IMPORTANT NOTICE: This section contains legally required disclosures regarding our Short Message Service (SMS) marketing program and your rights as a message recipient. Please read this section carefully.

✉   SMS Program Disclosures — A2P 10DLC Compliant

4.A   Program Description

ZeroMiss AI Solutions operates an SMS marketing and communications program ("SMS Program") through which we send promotional messages, service updates, appointment reminders, and business communications to users who have expressly opted in to receive such messages. This program is registered under the A2P (Application-to-Person) 10DLC framework with all major U.S. wireless carriers.

4.B   Consent and Opt-In

By providing your mobile phone number through our website, landing pages, web forms, or any other point of collection, and by checking an opt-in checkbox or otherwise affirmatively indicating your consent, you expressly consent to receive recurring automated marketing text messages from ZeroMiss AI Solutions at the mobile number provided.

Consent is not a condition of purchase. You are not required to consent to receive SMS messages in order to purchase any goods or services from ZeroMiss AI Solutions.

Message and data rates may apply. Standard messaging rates charged by your wireless carrier may apply to messages you send and receive as part of this program.

4.C   Message Frequency

Message frequency varies. You may receive up to [X] messages per month depending on your opt-in preferences and the program(s) you have enrolled in. Message frequency may increase during promotional periods, product launches, or when time-sensitive service updates are required.

4.D   Opt-Out Instructions (STOP)

To opt out of SMS messages at any time, reply STOP to any message. You will receive one final confirmation message acknowledging your opt-out request, and then no further marketing messages will be sent to your mobile number. Please note that opting out of marketing messages does not affect your receipt of transactional or service-related communications required for the administration of your account.

4.E   Help Instructions

For help or more information regarding our SMS program, reply HELP to any message or contact us at [[email protected]] or [Support Phone Number Placeholder]. A ZeroMiss AI Solutions representative will respond within one (1) business day.

4.F   Carrier Disclaimer

Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Delivery of SMS messages is subject to the network availability and coverage policies of your wireless carrier. ZeroMiss AI Solutions does not guarantee the delivery, timing, or accuracy of messages transmitted via third-party carrier networks.

4.G   Automated Technology Disclosure

Messages may be sent using automated dialing technology or automated messaging systems. Your consent to receive automated SMS messages is not required as a condition to purchase any goods or services from ZeroMiss AI Solutions. Consent may be revoked at any time by replying STOP or by contacting us directly.

4.H   Supported Carriers

Our SMS Program is supported by all major U.S. wireless carriers, including but not limited to AT&T, Verizon, T-Mobile, US Cellular, and other regional carriers participating in the A2P 10DLC registry. Coverage may vary based on carrier and geographic location.

4.I   Data Sharing for SMS — Critical Disclosure

Mobile opt-in data and consent information collected in connection with our SMS Program will not be shared with, sold to, or otherwise disclosed to any third parties for their marketing or promotional purposes. Opt-in and consent records are maintained exclusively by ZeroMiss AI Solutions for compliance, recordkeeping, and program administration purposes.

5. How We Share Your Information

ZeroMiss AI Solutions does not sell, rent, or trade your personal information to third parties for their independent marketing purposes. We may share your information only in the limited circumstances described below:

5.A   Service Providers and Vendors

We engage third-party service providers to perform functions on our behalf, including web hosting, data analytics, email and SMS delivery platforms, payment processing, and customer relationship management (CRM). These vendors are granted access to your personal information only to the extent necessary to perform their contracted services and are bound by data processing agreements requiring them to protect your information and prohibiting them from using it for any purpose other than providing services to us.

5.B   Legal Compliance and Law Enforcement

We may disclose your personal information where required to do so by law or in response to valid legal process, including subpoenas, court orders, or government requests. We may also disclose information where we believe in good faith that disclosure is necessary to protect the rights, property, or safety of ZeroMiss AI Solutions, our users, or the public.

5.C   Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or substantially all of our assets, your personal information may be transferred to the acquiring entity. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

5.D   SMS Consent Data — Explicit Restriction

Mobile opt-in information and SMS consent data are NEVER sold, rented, shared, or otherwise disclosed to any third party for that party's own marketing or promotional purposes. This restriction applies without exception. Opt-in records are maintained solely for program administration, compliance verification, and legal recordkeeping.

6. Data Retention

ZeroMiss AI Solutions retains personal information only for as long as is necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, resolve disputes, and enforce our agreements. Our specific retention practices include the following:

Data Category

Retention Period

Basis for Retention

Account and profile data

Duration of account plus 3 years

Contractual obligation, service delivery

SMS opt-in consent records

Minimum 4 years from date of consent

TCPA compliance and recordkeeping requirements

SMS opt-out records (STOP)

Minimum 4 years from date of opt-out

TCPA compliance

Email communication records

3 years from last communication

CAN-SPAM compliance, legal obligation

Transaction and billing records

7 years from transaction date

Tax, accounting, and legal requirements

Website usage and analytics data

26 months (rolling)

Business analytics, platform improvement

Support tickets and communications

3 years from resolution

Quality assurance, dispute resolution

SMS Consent Records — TCPA Compliance: In accordance with the Telephone Consumer Protection Act (TCPA) and applicable Federal Communications Commission (FCC) regulations, ZeroMiss AI Solutions retains records of all SMS opt-in consents, opt-out requests, and related program documentation for a minimum of four (4) years. These records include the date and time of consent, the method of opt-in, the specific messaging program, and the mobile phone number provided.

7. Your Rights and Choices

Depending on your location and the applicable law, you may have the following rights with respect to your personal information:

7.A   General Rights (All Users)

●      Right to Access: You may request a copy of the personal information we hold about you.

●      Right to Correct: You may request that we correct inaccurate or incomplete personal information.

●      Right to Delete: You may request that we delete your personal information, subject to certain legal exceptions (e.g., TCPA recordkeeping obligations).

●      Right to Restrict Processing: You may request that we limit the processing of your personal information in certain circumstances.

●      Right to Data Portability: Where technically feasible, you may request a copy of your data in a structured, machine-readable format.

7.B   SMS Marketing Opt-Out

You may opt out of receiving SMS marketing messages at any time by replying STOP to any message received from us. Upon receipt of your STOP request, we will send a single confirmation message and cease all further marketing SMS communications. You may re-enroll in our SMS program at any time by following the opt-in procedures on our website.

7.C   Email Marketing Opt-Out

You may unsubscribe from marketing email communications at any time by clicking the "Unsubscribe" link included in every marketing email we send, or by contacting us directly at [[email protected]]. Please allow up to ten (10) business days for your request to take effect. Opting out of marketing emails does not affect the receipt of transactional emails necessary for account management.

7.D   California Resident Rights (CCPA)

If you are a resident of California, you have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):

●      Right to Know: You have the right to know what personal information we have collected about you, the sources from which it was collected, the purposes for which it is used, and the categories of third parties with whom it is shared.

●      Right to Delete: You have the right to request deletion of personal information we have collected from you, subject to certain exceptions.

●      Right to Correct: You have the right to request correction of inaccurate personal information.

●      Right to Opt Out of Sale or Sharing: ZeroMiss AI Solutions does not sell personal information. We do not share personal information for cross-context behavioral advertising without consent.

●      Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. You will not receive a different level or quality of service as a result of exercising these rights.

●      Right to Limit Use of Sensitive Personal Information: Where applicable, you have the right to limit our use of sensitive personal information to purposes permitted by law.

7.E   How to Submit a Privacy Request

To exercise any of the rights described above, please contact us using the following methods:

●      Email: [[email protected]]

●      Phone: [Support Phone Number Placeholder]

●      Mail: ZeroMiss AI Solutions, Attn: Privacy Officer, [Mailing Address Placeholder]

We will verify your identity before processing your request and will respond within the timeframe required by applicable law (typically thirty (30) days, extendable by an additional sixty (60) days where necessary).

8. Cookies and Tracking Technologies

ZeroMiss AI Solutions uses cookies and similar tracking technologies to operate and improve our website, analyze usage patterns, and support our marketing activities.

8.A   Types of Cookies We Use

Cookie Type

Purpose

Can Be Disabled?

Essential / Strictly Necessary

Required for the website to function. Enable core features such as login, form submissions, and security.

No — required for site operation

Analytics / Performance

Track how visitors use the site (pages visited, time on site, errors encountered) to improve performance and user experience.

Yes — via cookie preferences

Marketing / Targeting

Used to deliver relevant advertisements and track the effectiveness of marketing campaigns across websites.

Yes — via cookie preferences

Functional / Preference

Remember your settings and preferences (e.g., language, region) to personalize your experience.

Yes — via cookie preferences

8.B   Third-Party Tracking Tools

We may use third-party analytics and advertising platforms, including but not limited to Google Analytics, Meta Pixel, and similar services. These tools may collect data about your browsing behavior across websites. Their collection and use of data is governed by their respective privacy policies.

8.C   Managing Cookie Preferences

You may manage or disable cookies through your browser settings. Most modern browsers allow you to block or delete cookies. However, please note that disabling certain cookies may affect the functionality of our website. You may also opt out of certain third-party tracking tools using the opt-out mechanisms provided by those services.

9. Third-Party Links

Our website may contain hyperlinks to third-party websites, applications, or services that are not owned or operated by ZeroMiss AI Solutions. These links are provided for your convenience and informational purposes only. ZeroMiss AI Solutions does not endorse, control, or assume responsibility for the content, privacy practices, or policies of any third-party websites. We strongly encourage you to review the privacy policy of every third-party website you visit. Your interactions with third-party sites are governed solely by their own terms and privacy policies.

10. Children's Privacy

The services, products, and website of ZeroMiss AI Solutions are not directed at, intended for, or designed to attract children under the age of thirteen (13). We do not knowingly collect, use, or disclose personal information from children under 13. If we become aware that a child under 13 has provided us with personal information without verifiable parental consent, we will take immediate steps to delete such information from our systems.

If you are a parent or legal guardian and believe that your child under the age of 13 has provided personal information to ZeroMiss AI Solutions, please contact us immediately at [[email protected]] so that we may take appropriate action. Our practices are designed to comply with the Children's Online Privacy Protection Act (COPPA), 15 U.S.C. § 6501 et seq.

11. Security of Your Information

ZeroMiss AI Solutions implements industry-standard administrative, technical, and physical safeguards to protect the personal information we collect against unauthorized access, disclosure, alteration, or destruction. Our security measures include, but are not limited to:

●      Transport Layer Security (TLS) encryption for data transmitted over the internet

●      Encryption of sensitive data at rest using AES-256 or equivalent standards

●      Role-based access controls limiting internal access to personal information on a need-to-know basis

●      Multi-factor authentication for systems that process or store personal data

●      Regular security audits, vulnerability assessments, and penetration testing

●      Employee training on data privacy and security best practices

●      Incident response procedures for detecting and responding to potential data breaches

Security Disclaimer: While we take reasonable and appropriate measures to protect your personal information, no method of transmission over the Internet or method of electronic storage is completely secure. ZeroMiss AI Solutions cannot guarantee the absolute security of your information. In the event of a data breach that is likely to result in a risk to your rights or freedoms, we will notify you in accordance with applicable law.

12. Changes to This Privacy Policy

ZeroMiss AI Solutions reserves the right to modify, update, or revise this Privacy Policy at any time at our sole discretion. Any changes will be effective immediately upon posting of the revised Policy on our website, with an updated "Last Updated" date reflected at the top of this document.

For material changes that significantly affect how we collect, use, or share your personal information, we will provide prominent notice on our website and, where feasible, notify registered users by email or SMS (in accordance with applicable law and your communication preferences) prior to the changes taking effect.

Your continued access to or use of our website and services following the posting of any updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed of how we protect your information. If you do not agree to any changes, please discontinue use of our services and contact us to request deletion of your personal information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, our data practices, or your personal information, please contact us through any of the following channels:

Contact Method

Details

Company Name

ZeroMiss AI Solutions

Privacy Inquiries (Email)

[[email protected]]

General Support (Email)

[[email protected]]

Phone

[281-200-5802]

Location

Pearland, TX, 77584]

SMS Opt-Out

Reply STOP to any text message from ZeroMiss AI Solutions

SMS Help

Reply HELP to any text message or email [[email protected]]

We take all privacy inquiries seriously and are committed to resolving any concerns promptly and transparently. For formal rights requests under CCPA or TCPA, please submit your inquiry in writing via email to [[email protected]] with the subject line "Privacy Rights Request." We will acknowledge receipt of your request within five (5) business days and respond fully within the timeframe required by applicable law.

ZeroMiss AI Solutions  |  Privacy Policy  |  Confidential

Effective Date: August 31, 2026  |  Last Updated: August 31, 2026

This document is intended for informational purposes and constitutes the official Privacy Policy of ZeroMiss AI Solutions. All rights reserved. © 2026 ZeroMiss AI Solutions.